Consumer Assistance Unit: is staffed five days a week, from 8:30 a.m. to 4:30 p.m. to receive consumer complaints via our toll free complaint hotline @ 1-800-697-1220 and our web site at www...

The NYSDDPC does not provide direct support services to individuals. The agency indirectly benefits individuals with intellectual and/or developmental disabilities and family members by developing and...