Emotional Intelligence in the Workplace

SLMS Course Code

GOER_EI

Audience

All New York State Employees

Description

Emotional Intelligence in the Workplace examines the competencies all employees need to be successful in their careers. Participants will explore the difference between control and influence, practice skills for achieving positive relationship outcomes, and recognize the attributes and challenges of different communication styles. This course will include skill development for self-awareness, self-management, social awareness, and relationship management.

Topics

What is Emotional Quotient or EQ?

Self-awareness

Self-management

Social awareness

Relationship management

Length

Half-day